Frequently Asked Questions
💛 Do you have any questions?
We resolve everything here. If you can't find your answer, write to us and we'll help you immediately.
📦 Shipping and Delivery
How long does it take for my order to arrive?
Our shipments throughout the Dominican Republic take between 15 and 35 business days. We will notify you when your order is on its way with a tracking number.
Do you only ship to the Dominican Republic?
At the moment, we only ship within the Dominican Republic.
How can I track my order?
Once dispatched, you will receive a tracking number by email to track your package in real-time.
💳 Payments
What are the payment methods?
We accept credit and debit cards, bank transfer, and cash on delivery.
Do you offer free shipping?
Yes! We offer free shipping on purchases from RD$3,000. 🎉
🔄 Returns
Can I return a product?
Yes, we accept returns within 30 days of purchase. The product must be unused, with its original packaging and proof of purchase. Write to us at minely1202@gmail.com to start the process.
📱 Special Orders
Can I place a special or wholesale order?
Of course! Write to us via WhatsApp at +1 829-644-0654 or by email to coordinate special or wholesale orders.